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FAQ'S

Find Answers to Common Questions

  • Can you show me how best to use Woof Caddy?
    Absolutely. There are several features, specifically designed for dog parents, you may not notice at first glance. We're excited to show you the intended capabilities and the incredible value Woof Caddy brings to daily dog walks and adventures. For photos, demonstrations and a product video, make your way to our "Woof Caddy?" web page. There you will discover the awesome benefits. Thank you for checking us out!
  • Does the Woof Caddy or Trail Pick-up Pouch come in other colors?
    Currently our Woof Caddy sling back only comes in black, with 3 thread color options: Orange, Gray and Turquoise. The Woof Caddy Trail Pick-up Pouch only comes in gray with black thread. Our goal is to offer additional colors in the future. Feel free to send us your color suggestions via our "Contact" web page. Thank you for checking us out.
  • What comes with the Woof Caddy?
    Woof Caddy is the sling bag only. Any pictures or video's including dog supplies, toys, treats, etc. are for example purposes only.
  • Where do you ship your products?
    Currently, we ship within the U.S. or U.S. Territories. If you are interested in a personalized shipping quote, let us know via our "Contact" web page. Provide the products you're interested in and where you'd like us to ship them. We will do our best to work with you. Thank you for checking us out.
  • How much is shipping?
    Orders of $69 or more receive free shipping to addresses within the United States, including U.S. Territories. Orders under $69, to the same region, have a flat shipping rate of $5. Currently, we don't ship to geographies outside of the U.S. or U.S. Territories. If you are interested in a personalized shipping quote, let us know via our "Contact" web page. Provide the products you're interested in and where you'd like us to ship them. We will do our best to work with you. Thank you for checking us out.
  • What does Bluesign® certified mean?
    The manufacturer of Woof Caddy products is Bluesign® certified. Water and air emissions: Bluesign® approved factories must meet stringent standards for pollution control. Consumer safety: The Bluesign® system also features the world's strictest chemical safety requirements for textiles. Thank you for checking us out.
  • Do you accept returns or exchanges?
    Yes, within 30-days of your purchase. Before making a purchase, visit our "Shipping & Returns" web page for the Returns & Exchanges policy and important details. We want you and your furry friend to be completely satisfied with your purchase and your experience. We'll work hard to make that happen. Thank you for checking us out.
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